Cookie Policy

1. What are cookies?

Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. They help the website remember your actions and preferences over time, so you don't have to re-enter information every time you visit or navigate between pages.

At Online Hustle, we use cookies and similar technologies (such as local storage) to make our platform work properly, understand how it's used, and improve your overall experience as a gig worker or visitor.

2. How we use cookies

We use cookies for a number of reasons, including to:

Keep you logged in to your Online Hustle account as you move between pages.
Remember your preferences, such as language or display settings.
Understand how visitors use our site so we can improve gigs, layout, and features.
Measure the performance of our pages and marketing campaigns.
Help protect your account and detect fraudulent or suspicious activity.

3. Types of cookies we use

Cookie type	Purpose	Duration
Essential	Required for core site functions such as logging in, submitting forms, and navigating securely between pages. The site cannot function properly without these.	Session / up to 30 days
Performance	Collect anonymous data on how visitors interact with our site — pages visited, time spent, and errors encountered — to help us improve performance.	Up to 12 months
Functional	Remember choices you make (such as your name, region, or preferred settings) to provide a more personalized experience.	Up to 12 months
Analytics & Marketing	Help us understand traffic sources and measure the effectiveness of our campaigns so we can reach more Kenyan job seekers.	Up to 24 months

4. Third-party cookies

Some cookies on our site are placed by trusted third-party services we use to operate the platform, such as analytics providers and payment partners that support M-Pesa transactions. These third parties may collect information about your online activities across different websites over time.

We carefully select partners who follow strong data protection practices, but we encourage you to review their individual cookie and privacy policies for more detail.

5. Managing your cookie preferences

You have control over how cookies are used on your device. You can:

Use the cookie preference banner shown when you first visit our site to accept or decline non-essential cookies.
Adjust your browser settings to block or delete cookies at any time — instructions vary depending on your browser (Chrome, Safari, Firefox, etc.).
Note that disabling essential cookies may affect core functionality, such as staying logged in or submitting forms.

If you'd like to update your cookie preferences on this site again, you can click the button below to reopen the preference banner.

6. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our operations. Any updates will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically.

7. Contact us

If you have any questions about how we use cookies, please reach out to our support team at support@onlinehustle.co.ke or visit our Contact page.